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Find answers to common questions about BORDGENOTEN

Popular Questions

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What is BORDGENOTEN?

BORDGENOTEN (bordgenoten.nl) is a community platform that brings people together through shared home...

Getting Started 3 views
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How do I host a dinner?

Click "Host a Dinner" in your dashboard and follow our 7-step wizard. You'll add details about your...

Hosting Dinners 3 views
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How do I book a dinner?

Browse available dinners, click one you like, and click "Book Now". Enter how many adults and childr...

Attending Dinners 3 views
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What is the trust score?

Your trust score (0-100) reflects your reliability in our community. You start at 50. Earn points by...

Payments & Trust 3 views
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Do I have to leave a review?

Yes! Reviews are required. After attending a dinner, both the host and guest must review each other...

Reviews & Community 3 views
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Is BORDGENOTEN safe?

Safety is our priority! We use trust scores, required reviews, and verified accounts. Always read re...

Safety & Guidelines 3 views

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What is BORDGENOTEN?

BORDGENOTEN (bordgenoten.nl) is a community platform that brings people together through shared home-cooked meals. We connect single parents, internat...

Getting Started Popular 3 views

How do I host a dinner?

Click "Host a Dinner" in your dashboard and follow our 7-step wizard. You'll add details about your dinner, set the date and time, specify how many gu...

Hosting Dinners Popular 3 views

How do I change my email or password?

Go to Settings > Account to update your email or password. You'll need to verify your new email address. For security, we'll send a confirmation email...

Technical & Account 3 views

How do I book a dinner?

Browse available dinners, click one you like, and click "Book Now". Enter how many adults and children will attend, add any dietary requirements, and...

Attending Dinners Popular 3 views

Is BORDGENOTEN safe?

Safety is our priority! We use trust scores, required reviews, and verified accounts. Always read reviews before booking. Meet in your home only after...

Safety & Guidelines Popular 3 views

What is the trust score?

Your trust score (0-100) reflects your reliability in our community. You start at 50. Earn points by attending dinners, paying promptly, leaving revie...

Payments & Trust Popular 3 views

Do I have to leave a review?

Yes! Reviews are required. After attending a dinner, both the host and guest must review each other before they can book or host again. This ensures o...

Reviews & Community Popular 3 views

How do I sign up?

You can sign up using your email address or through Google/Facebook login. If we're not launched in your area yet, join our waitlist to be notified wh...

Getting Started 3 views

How much should I charge?

Most hosts charge between €12-€25 per person to cover ingredient costs. This is not about making profit - it's about sharing meals together! Price you...

Hosting Dinners 3 views

Can I delete my account?

Yes, go to Settings > Account > Delete Account. Complete any pending bookings first. Your reviews will remain anonymous. This action cannot be undone....

Technical & Account 3 views

How do I pay?

After your booking is approved, you'll receive a payment link via email (currently Tikkie, soon Mollie). Complete payment within 48 hours to confirm y...

Attending Dinners 3 views

What are the community guidelines?

Be respectful, kind, and inclusive. Arrive on time. Communicate dietary needs clearly. Clean up after yourself. No discrimination, harassment, or inap...

Safety & Guidelines 3 views

When do I pay as a guest?

You pay after the host approves your booking. You have 48 hours to complete payment. Pay within 24 hours to earn a +2 trust score bonus! Once paid, yo...

Payments & Trust 3 views

What if I get a bad review?

Bad reviews happen. Learn from the feedback and improve! You can respond to any review to share your perspective. If a review is inappropriate or unfa...

Reviews & Community 3 views

Is there a mobile app?

Currently BORDGENOTEN is fully mobile-responsive on any browser. A dedicated mobile app is in our roadmap for 2025. In the meantime, you can add our w...

Technical & Account 3 views

When do I get paid as a host?

Currently, guests pay you directly via Tikkie before the dinner. You receive payment immediately to your own account. This keeps costs low and payment...

Payments & Trust 3 views

Can I bring my children?

Many dinners welcome children! Look for the "Family Friendly" tag or check if "Children Allowed" is specified. Some dinners have age restrictions. Alw...

Attending Dinners 3 views

What if someone cancels?

Guests can cancel up to 24 hours before the dinner. If they cancel later or don't show up, you can report it and their trust score will be affected. Y...

Hosting Dinners 3 views

Is BORDGENOTEN free?

BORDGENOTEN offers three membership tiers: Community (€24/year), Supporter (€36/year), and Standard (€49/year). All tiers give you full access to the...

Getting Started Popular 3 views

What if I have dietary restrictions?

When booking, you can specify dietary requirements like vegetarian, vegan, gluten-free, halal, or kosher. Hosts can see this and decide if they can ac...

Attending Dinners 3 views

Do I need to approve bookings?

You can choose! Enable "Requires Approval" to review each booking, or set an auto-approval threshold based on trust score. Guests with a trust score a...

Hosting Dinners 3 views